Precise temperature control
Fast cooling
Quiet operation
Power-off protection
Flexible space
Description
xThis refrigerator offers a combination of modern design, energy-efficient performance, and eco-friendly features. With its stainless steel construction, advanced insulation, automatic condensation evaporation, and durable shelving, it is ideal for foodservice, retail, and commercial applications.
Product Features:
- Temperature Range: 2°C to 8°C
- Electronic Temperature Controller with digital display for precise temperature regulation
- Stainless Steel Support Rack with glass shelves for durable and versatile storage
- Low-e Hollow Glass Door for improved insulation and visibility
- LED Light Strip along the top and door edge for enhanced interior visibility
- 4 Support Feet for stability and leveling
- Automatic Evaporation of Condensation Water for hassle-free operation
- Built-in Electronic Voltage Protector for protection against electrical surges
- Exterior Material: Stainless Steel
- Interior Material: Double-layer Glass for enhanced insulation
- CFC-free Cyclopentane Insulation for optimal energy efficiency
- R290 Refrigerant (100% CFC-free) for eco-friendly, efficient cooling
| Model | DG-TY700 | DG-TY900 | DG-TY1200 |
| Temperature Range (°C) | 2 ~ 8 | 2 ~ 8 | 2 ~ 8 |
| Capacity (L) | 72 | 96 | 132 |
| Power (W) | 270 | 300 | 320 |
| Net Weight (KG) | 65 | 74 | 75 |
| Compressor | Donper/Wanbao | Donper/Wanbao | Donper/Wanbao |
| Refrigerant | R290 | R290 | R290 |
| Dimension (mm) | 700*500*730 | 900*500*730 | 1200*500*730 |
Shipping Policy
xFreight Quote Process
Commercial freezers and display fridges are quoted separately due to weight and size. After you place your order, we'll email a freight quote within 24 business hours. No shipping payment is taken at checkout — your order is only confirmed once you approve the quote. If the quote doesn't suit you, we'll refund your product payment in full.
Order Processing & Dispatch
Once your freight quote is approved and payment is settled, orders are dispatched within 2 business days from our Auckland warehouse. Customers within 10km of Auckland CBD may opt for free local delivery on items under 60kg.
NZ-Wide Transit Times (ex Auckland)
Transit time begins from the day our freight carrier collects your order at the Auckland warehouse, not from the order date.
| Auckland Metro (within 10km) | Same-day or next-day — free for items under 60kg |
| Upper North Island | Overnight |
| Lower North Island | 1–2 business days |
| Upper South Island | 2–4 business days |
| Lower South Island | 3–5 business days |
Region coverage:
- Upper North Island: Whangarei, Kaitaia, Hamilton, Tauranga, Rotorua, Whakatane, Taupo, New Plymouth, Thames
- Lower North Island: Wanganui, Palmerston North, Levin, Masterton, Wellington, Napier, Hastings, Gisborne
- Upper South Island: Nelson, Blenheim, Christchurch, Greymouth
- Lower South Island: Ashburton, Timaru, Oamaru, Dunedin, Gore, Invercargill, Cromwell, Queenstown
Important Notes
- Transit times do not include the day of pickup, weekends, or public holidays
- Weather, traffic delays, freight availability, and delivery run configurations may impact actual delivery times
- For Rural Delivery (RD) addresses, please allow 1–2 additional business days
- All freight is fully insured by our carrier partners (Mainfreight, Post Haste, Castle Parcels)
Failed Delivery
If you're not available to receive the shipment at the agreed time, our carrier will leave a calling card. Re-delivery fees may apply and will be quoted separately.
Contact
For shipping enquiries, email info.snowvillage@gmail.com with your order number.
Return & Exchange Policy
x2-Year Warranty — Parts & Labour
All products sold on Snow Village come with a comprehensive 2-year warranty covering both parts and labour, effective from the invoice date. This warranty applies exclusively to defects in manufacturing or material quality.
Warranty Remedies
| Defect within 2 years | Free repair — an authorized technician performs on-site or return-to-base service, including replacement of defective components (compressor, mainboard, refrigerant piping, etc.). Your cost: $0 — parts, labour, and call-out fee fully covered. |
| Same defect after 3 repair attempts, OR a single repair exceeds 30 days | Replacement unit dispatched. Your cost: $0 — we cover removal of the faulty unit and delivery of the replacement. |
| Same defect recurring after replacement, OR safety hazard, OR irreparable major defect | Full refund based on the invoice amount. Your cost: $0 — any depreciation costs are borne by Snow Village. |
Exclusions — Paid Repair Only
The following situations are not covered under warranty. Paid repair may be offered at your expense:
- Improper use: damage from misuse, unstable power supply, post-delivery transport damage (after signature of receipt), incorrect cleaning methods, or unsuitable environment (excess humidity, freezing temperatures)
- Unauthorized modifications: disassembly, repair, circuit alteration, or accessory installation by anyone outside our authorized service network
- Wear & cosmetic items: door seals, lighting lamps, drawers, shelves, glass panels; visible scratches, dents, paint peeling. Cosmetic damage must be reported within 48 hours of delivery — otherwise the product is deemed accepted as satisfactory
- Non-compliant installation: failure to meet minimum ventilation clearance or specified temperature range (e.g., operating outdoor units below 5°C ambient)
- Documentation issues: missing invoice, mismatch between product and warranty certificate, altered or illegible serial number, expired warranty period
How to Claim
Step 1 — Notify Us
Email info.snowvillage@gmail.com with:
- Your order number
- A clear photo of the invoice
- Description of the fault (with photo or video if possible)
Step 2 — Diagnostic Inspection
We will dispatch an authorized engineer within 36 hours for on-site inspection (up to 7 calendar days for remote or hard-to-reach areas).
Step 3 — Inspection Report
The engineer will issue an official Inspection Record Sheet on-site. If the fault is confirmed as a genuine quality defect, it will be stamped with our authorized service seal.
Step 4 — Resolution
- Online claims: Submit a return or exchange request through your order page, upload the stamped inspection report, and obtain a system-generated return shipping label. The product must be returned in its original packaging with all included accessories.
- Offline claims: Bring the product, original invoice, and stamped inspection report to your original point of purchase.
Step 5 — Refund Timeline
For approved refunds, payment is returned via the original payment method within 15 business days after we receive and verify the returned product.
Contact
For all warranty enquiries, email info.snowvillage@gmail.com.
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